Congratulations on the purchase of your new Norco Bicycle (Norco). Norco warrants that Norco frames will be free from manufacturer defects in materials and workmanship. This warranty applies to the original owner only, and is non-transferable.
The original owner must register his / her new bicycle within 90 days from the date of purchase with Norco Bicycles (www.norco.com/bike-registration) to complete a record of ownership and to participate in the applicable Warranty and Norco Crash Replacement Program. Upon successful completion of your online registration, you will receive an email confirmation for your records. Your Authorized Norco Bicycle Dealer is the best source of care and information for your bicycle. The more you ride, the more frequently you should have your bicycle professionally inspected and maintained. Be sure to read your owner’s manual and make yourself familiar with recommended service intervals and procedures. If you have any questions about limitations of the intended use of your Norco bike, ask an Authorized Norco Bicycle Dealer.
Your ride enjoyment is our priority, and if you have any issue with your Norco Bicycle contact the Authorized Norco Bicycle Dealer where you purchased your bicycle first. The Norco warranty applies to all new bicycle frames and framesets purchased from and assembled by, an Authorized Norco Bicycle Dealer. Any warranty claim must be made through an Authorized Norco Bicycle Dealer. Your Authorized Norco Bicycle Dealer is professionally equipped to assist you with your bicycle care, as well as any issue(s) or claim(s) made that are a result of a manufacturing defect. Transportation charges are not covered by the Warranty.
Norco Bicycles warrants the replacement or repair at its sole option, of any original Norco branded part due to defect in material and/or workmanship for 1 year from the original date of purchase. Original sales receipt or other proof of purchase is required at time of claim.
|DOWNHILL||Aurum||3 Year Limited|
|ENDURO||Range||3 Year Limited|
|DIRT / STREET / BMX||Magnum, TWO50, ONE25, Ryde 24, Ryde 26, Volt, Ares, Rise 20”, Rise 18”||3 Year Limited|
|ADVENTURE / TOURING / CYCLOCROSS / ENDURANCE / RACE||Search, Threshold, Valence, Tactic||5 Year Limited|
|YOUTH||Fluid HT, Fluid FS, Charger, Storm||5 Year Limited|
|COMFORT / CROSSOVER / CRUISER / FITNESS / HYBRID / LIFESTYLE / URBAN||Citadel, Plateau, XFR, VFR, City Glide, Indie, Santiago, Rio Vista, Rideau, Heart, Malahat, Yorkville||5 Year Limited|
|ALL MOUNTAIN / TRAIL / FATBIKE / TRAIL PLUS / XC / XC RACE||Sight, Optic, Fluid HT, Fluid FS, Ithaqua, Sasquatch, Bigfoot, Revolver HT, Revolver FS, Charger, Storm, Torrent HT, Torrent FS||5 Year Limited|
Bicycle models in bold in chart receive a limited lifetime frame warranty if registered within 90 days of purchase. To register your bike and learn more, go to: www.norco.com/bike-registration
Components and suspension forks / rear shocks are not considered part of the frame and are not covered under the terms of the frame warranty. Suspension manufacturer’s, brand name wheels sets and other brand name components designate their own specific warranty policy for their products. Visit component manufacturer’s websites for further information. If you did not receive a Norco owners manual from your Authorized Norco Bicycle Dealer at time of purchase, please go to www.norco.com/owners-manual
Colour fade as a result of harmful UV exposure or sunlight is not covered.
This warranty is void in its entirety by the modification of the frame, fork or components. Failure of any frame or component due to accident, abuse, neglect, normal wear, stunt riding, commercial use, rental use, improper assembly, improper fit, maintenance and/or assembly by/or purchased from another party besides an Authorized Norco Bicycle Dealer, or use of parts inconsistent with the use originally intended for the bicycle as sold, are not covered by this warranty.
Warranty claims made outside the country of purchase may be subject to fees and different terms or restrictions.
Always purchase your new Norco bicycle or frame from an Authorized Norco Bicycle Dealer and be sure to maintain your bicycle and have it inspected regularly to guarantee the Norco ride quality and identify any potential issues. Norco Bicycles are designed for intended use and rider enjoyment, however bicycles are not indestructible; every frameset has a useful life cycle and may not last forever. The duration of the life cycle will depend upon the type of frame, riding conditions and the care your bicycle receives.
Accidents can happen and you may need to replace your damaged frame. Norco provides a crash replacement program that is available only to the original registered owner and within the frame warranty period, providing the bicycle was registered within 90 days of purchase. See above under Ownership - Register Your Bike. For a frame damaged due to an accident, at its discretion Norco will make a replacement available at a discount to the registered original owner – see your authorized Dealer for warranty requirements and complete details.
Norco is not responsible for any damages to you or others arising from riding, transporting or other use of your bicycle. In the event that your frame breaks or malfunctions, Norco shall bear no liability or obligation beyond the repair or replacement of your frame pursuant to the terms outlined in the warranty. Warranty information published on current norco.com will be the prevailing policy.